Privacy Policy

Our Commitment to Your Privacy

LeadVue ("LeadVue," "we," "us," or "our") is a B2B listing acquisition and appointment-setting agency operating under the laws of New Brunswick, Canada. We take privacy seriously, not as a compliance checkbox, but as a standard of professional conduct.

This Privacy Policy explains what personal and business information we collect through our website and intake forms, how we use it, how it is stored and protected, and your rights under applicable Canadian and United States privacy law.

By submitting information through our website or engaging with LeadVue's services, you acknowledge that you have read and understood this Policy.

Information We Collect

LeadVue collects only the information necessary to assess your eligibility for our services, deliver our appointment-setting programs, and maintain our client relationship. This includes:

• Contact Information: Full name, business email address, and direct phone number
• Professional Information: Brokerage affiliation, real estate licence status, and geographic market
• Performance Data: Annual sales volume and transaction history, used solely for program eligibility and campaign targeting
• Communication Records: Records of calls, texts, and emails exchanged with LeadVue team members
• Technical Data: IP address, browser type, referring URL, and session data collected automatically when you visit our website

We do not collect sensitive personal information such as government identification numbers, financial account credentials, or health data.

How We Use Your Information

Information collected through LeadVue's website and intake forms is used exclusively for the following business purposes:

• To determine your eligibility as a client for LeadVue's listing acquisition and appointment-setting services
• To contact you via phone, text message, and email regarding your inquiry or application
• To onboard you as a client and administer your campaign through our internal systems
• To deliver campaign updates, performance reports, and operational communications relevant to your engagement with LeadVue
• To improve our intake process and service delivery through internal analysis
• To comply with legal obligations and resolve any disputes

Automated Communications & Compliance

By submitting a form or inquiry on the LeadVue website, you expressly consent to receive operational and marketing communications from LeadVue, including:

• Automated text messages (SMS) to the mobile number provided
• Follow-up phone calls regarding your inquiry or account
• Commercial electronic messages (emails) sent to your provided email address

These communications are used to evaluate eligibility, schedule discovery calls, and administer your account. Standard message and data rates may apply to SMS.

Canadian Compliance: Where LeadVue contacts individuals in Canada, we operate in accordance with Canadian privacy standards and Canada's Anti-Spam Legislation (CASL). Form submissions constitute express consent to receive commercial electronic messages for the purposes described in this Policy.

U.S. Compliance (TCPA): Where LeadVue contacts individuals in the United States, we comply with the Telephone Consumer Protection Act (47 U.S.C. § 227). Form submissions constitute express written consent to receive autodialed or prerecorded messages. Consent is not a condition of purchasing any services.

Withdrawing Consent: You may opt out at any time by replying STOP to any text message, clicking the unsubscribe link in any email, or contacting us at info@leadvue.ca.

Technology Partners & Data Processors

LeadVue uses a limited set of vetted technology platforms to operate its services. Your data may be processed by the following service providers strictly as data processors on our behalf:

Each of our providers operates under their own data processing agreements and privacy policies. LeadVue contractually requires that these partners process data only on our documented instructions and do not use your data for their own purposes.

Data Retention

LeadVue retains your information for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law:

• Prospect inquiry data is retained for a maximum of 24 months from the date of submission if no service agreement is executed
• Client data is retained for a minimum of 7 years following the conclusion of the service engagement, in accordance with standard Canadian business record-keeping requirements
• Communication records are retained for a minimum of 3 years for dispute resolution and audit purposes

Upon the expiry of applicable retention periods, data is securely deleted or anonymized.

Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal information held by LeadVue:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Correction: Request that inaccurate or incomplete information be corrected
• Right to Withdrawal of Consent: Withdraw consent to receive marketing or automated communications at any time
• Right to Deletion: Request deletion of your data, subject to our legal retention obligations
• Right to Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated

To exercise any of these rights, please contact us using the information provided below. We will respond within 30 days.

Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors interact with our pages. This data is collected in aggregate and is used only to improve the performance and relevance of our website. We do not use cookies to build advertising profiles or share browsing data with third-party ad networks.

You may disable cookies through your browser settings at any time, though doing so may affect certain website functionality.

Changes to This Policy

LeadVue reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, or legal requirements. When material changes are made, we will update the "Last Revised" date at the top of this page. Continued use of our website or services following any such update constitutes your acceptance of the revised Policy.

We encourage you to review this page periodically.

Contact Us

For any privacy-related questions, requests to exercise your rights, or complaints regarding our data practices, please contact LeadVue's Privacy Officer: